Lungta - ERP Integrated eCommerce Platform

At lungta.biz, a product of Dots and Dashes Technology Services Pvt. Ltd., we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your information.

1Consent

By using our website and services, you consent to our Privacy Policy and agree to its terms.

2Information We Collect

We collect various types of information to provide and improve our services, including:

Personal identification information (name, company name, address, email address, phone number)
Account registration details
Payment and billing information
Transaction and order details
Information related to POS, accounting, and inventory management
Data from CRM, loyalty programs, gift and discount cards
Delivery and logistics details
Usage data (IP address, browser type, device information, access times, referring/exit pages)
Information you provide through customer support or direct communication

We may also collect information through cookies and similar tracking technologies to enhance your experience and analyze website usage.

3How We Use Your Information

We use the information we collect for purposes including:

Operating, maintaining, and improving our website and services
Processing orders, payments, and deliveries
Managing your account and providing customer support
Enabling features such as POS, accounting, billing, multi-warehouse management, inventory and barcode management
Integrating with payment gateways and delivery partners
Personalizing your experience and providing targeted marketing
Sending transactional and promotional communications
Conducting analytics and generating business insights
Preventing fraud and ensuring security

4Payment Gateway and Third-Party Integrations

We use third-party payment gateways to process transactions securely. Your payment information is handled in accordance with the privacy policies of these providers. We also integrate with delivery channels and analytics tools; these third parties may collect and process certain data as required to provide their services.

5Cookies and Tracking Technologies

https://lungta.biz uses cookies and similar technologies to enhance user experience, analyze trends, and personalize content. You can manage your cookie preferences through your browser settings.

6Sharing Your Information

We do not sell your personal information. We may share your data with:

Service providers and partners (e.g., payment processors, delivery companies, analytics providers) as necessary to deliver our services
Law enforcement or regulatory authorities when required by law
Other parties with your explicit consent

7Data Security

We implement industry-standard security measures, including encryption and secure servers, to protect your personal data from unauthorized access, disclosure, or misuse.

8Your Data Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Restrict or object to certain types of data processing
Request data portability
Withdraw consent for data collection or marketing communications

To exercise these rights, please contact us at info@dndts.net. We will respond within the timeframe required by law.

9Children's Privacy

https://lungta.biz does not knowingly collect personal information from children under 13. If you believe your child has provided us with such information, please contact us immediately so we can promptly remove it from our records.

10Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact us at info@dndts.net.

This Privacy Policy applies only to information collected through our website and services and not to information collected offline or through other channels.